SAM #75H70727P00005-SOLESOURCE

Sole-source Dentrix Enterprise support and maintenance for the Albuquerque Indian Dental Clinic

IHS intends to obtain ongoing support for the Albuquerque Indian Dental Clinic’s existing Dentrix Enterprise system. - Buyer and location: Indian Health Service (IHS), Albuquerque Area Office; Albuquerque Indian Dental Clinic. - Procurement approach: Notice of intent to negotiate a sole-source contract with Henry Schein Practice Solutions Inc.; this is not a request for quotes. - Requirement: Dentrix Enterprise technical support and preventative maintenance, including troubleshooting, system health checks, manufacturer-issued updates, patches and upgrades, and support for charting, billing, scheduling, imaging interfaces, reporting and analytics. - Compatibility and eligibility: Providers must demonstrate legal authorization or licensing rights, certified Dentrix Enterprise expertise, and compatibility with the clinic’s existing RPMS/EHR and imaging systems. Platform replacement, migration, or modification of Dentrix Enterprise is not acceptable. - Potential award: IHS intends to award to Henry Schein Practice Solutions Inc. if it receives no valid capability statements from other authorized providers. - Term: One base year followed by four one-year options, for five years total.

Description

NOTICE OF INTENT TO SOLE SOURCE 

Agency: Indian Health Service (IHS), Albuquerque Area Office 

PSC: DA10

NAICS: 541519 Other Computer Related Services 

Notice Type: Special Notice - Intent to Sole Source 

Authority: FAR 6.302-1 Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements

Set-Aside: Not Applicable 

1. Description of Requirement 

The Indian Health Service (IHS), Albuquerque Area Office (AAO), Albuquerque Indian Dental Clinic (AIDC), intends to issue a sole source commercial item contract under FAR Part 12 for proprietary technical support and preventative mainteance for the Dentrix Enterprise Practive Management System. These services are provided exclusively by:

UEI: YEGDA6XVFCN3

Vendor: Henry Schein Practice Solutions Inc. 

Address: 1220 S 630 E Ste 100

American Fork, UT 84003-3917

Required services include:

Dentrix Enterprise Software Technical Support  Troubleshooting and issue resolution  Manufacturerer issued software updates, patches, and version upgrades  Preventative maintenance and system health checks  Certified Dentrix Enterprise technical expertise  Support for charting, billing, scheduling, imaging interfaces, reporting, and analytics 

These proprietary services directly support the Albuquerque Indian Dental Clinic's clinical operations and integrate with existing RPMS/EHR and imaging systems. Licensing and support are controlled solely by the software manufacturer under FAR 12.212.

2. Justification for Sole Source

Market research confirms that Henry Schein Practice Solutions Inc. is the only responsible source capable of providing certified support, manufacturer issued upgrades, and proprietary maintenance for the Dentrix Enterprise system. No other vendor possesses legal authorization, proprietary access, or technical capability to perform updates or maintenance on the Dentrix Enterprise environment. 

A sole source procurement is therefore justified under FAR 6.302-1. 

3. This Notice is not a request for quotes

This Special Notice serves only to announce the Government's intent to negotiatee solely with Henry Schein Practice Solutions Inc. No competitive solicitation will be released. 

4. Capability Statement Instructions 

Interested parties may submit a capability statement only if they can demonstrate:

Legal authorization or licensing rights to provide Dentrix Enterprise support Ability to perform manufacturer issued updates, patches, and version upgrades Ability to provide certified Dentrix Enterprise technicians  Full compatibility with existing IHS systems without requiring platform replacement, migrations, or modification of Dentrix Enterprise

Capability statements proposing alternative software solutions or system migration will not be considered. 

5. Response Deadline

Responses must be submitted by Wednesday, November 25, 2026, at 12 PM MS. Please send responses to Stephanie Begay, Stephanie.Begay3@ihs.gov. 

6. Intended Award

If no valid capability statements are received, the Government will award a sole source commercial contract to Henry Schein Practice Solutions Inc. under FAR 6.302-1.

7. Period of Performance 

Base Year: 12/01/2026 - 11/30/2027

OY #1: 12/01/2027 - 11/30/2028

OY #2: 12/01/2028 - 11/30/2029

OY #3: 12/01/2029 - 11/30/2030 

OY #4: 12/01/2030 - 11/30/2031  

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