# SAM #75H70727P00005-SOLESOURCE

Sole-source Dentrix Enterprise support and maintenance for the Albuquerque Indian Dental Clinic

**Buyer:** Albuquerque Area Indian Health Service
**Posted:** November 09, 2026
**Respond By:** November 25, 2026
**Identifier:** 75H70727P00005-SOLESOURCE
**NAICS:** 541519

IHS intends to obtain ongoing support for the Albuquerque Indian Dental Clinic’s existing Dentrix Enterprise system.
- **Buyer and location:** Indian Health Service (IHS), Albuquerque Area Office; Albuquerque Indian Dental Clinic.
- **Procurement approach:** Notice of intent to negotiate a sole-source contract with Henry Schein Practice Solutions Inc.; this is not a request for quotes.
- **Requirement:** Dentrix Enterprise technical support and preventative maintenance, including troubleshooting, system health checks, manufacturer-issued updates, patches and upgrades, and support for charting, billing, scheduling, imaging interfaces, reporting and analytics.
- **Compatibility and eligibility:** Providers must demonstrate legal authorization or licensing rights, certified Dentrix Enterprise expertise, and compatibility with the clinic’s existing RPMS/EHR and imaging systems. Platform replacement, migration, or modification of Dentrix Enterprise is not acceptable.
- **Potential award:** IHS intends to award to Henry Schein Practice Solutions Inc. if it receives no valid capability statements from other authorized providers.
- **Term:** One base year followed by four one-year options, for five years total.

### Description

<p>NOTICE OF INTENT TO SOLE SOURCE&nbsp;</p>

<p>Agency: Indian Health Service (IHS), Albuquerque Area Office&nbsp;</p>

<p>PSC: DA10</p>

<p>NAICS: 541519 Other Computer Related Services&nbsp;</p>

<p>Notice Type: Special Notice - Intent to Sole Source&nbsp;</p>

<p>Authority: FAR 6.302-1 Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements</p>

<p>Set-Aside: Not Applicable&nbsp;</p>

<p>1. Description of Requirement&nbsp;</p>

<p>The Indian Health Service (IHS), Albuquerque Area Office (AAO), Albuquerque Indian Dental Clinic (AIDC), intends to issue a sole source commercial item contract under FAR Part 12 for proprietary technical support and preventative mainteance for the Dentrix Enterprise Practive Management System. These services are provided exclusively by:</p>

<p>UEI: YEGDA6XVFCN3</p>

<p>Vendor: Henry Schein Practice Solutions Inc.&nbsp;</p>

<p>Address: 1220 S 630 E Ste 100</p>

<p>American Fork, UT 84003-3917</p>

<p>Required services include:</p>

<ul>
	<li>Dentrix Enterprise Software Technical Support&nbsp;</li>
	<li>Troubleshooting and issue resolution&nbsp;</li>
	<li>Manufacturerer issued software updates, patches, and version upgrades&nbsp;</li>
	<li>Preventative maintenance and system health checks&nbsp;</li>
	<li>Certified Dentrix Enterprise technical expertise&nbsp;</li>
	<li>Support for charting, billing, scheduling, imaging interfaces, reporting, and analytics&nbsp;</li>
</ul>

<p>These proprietary services directly support the Albuquerque Indian Dental Clinic&#39;s clinical operations and integrate with existing RPMS/EHR and imaging systems. Licensing and support are controlled solely by the software manufacturer under FAR 12.212.</p>

<p>2. Justification for Sole Source</p>

<p>Market research confirms that Henry Schein Practice Solutions Inc. is the only responsible source capable of providing certified support, manufacturer issued upgrades, and proprietary maintenance for the Dentrix Enterprise system. No other vendor possesses legal authorization, proprietary access, or technical capability to perform updates or maintenance on the Dentrix Enterprise environment.&nbsp;</p>

<p>A sole source procurement is therefore justified under FAR 6.302-1.&nbsp;</p>

<p>3. This Notice is not a request for quotes</p>

<p>This Special Notice serves only to announce the Government&#39;s intent to negotiatee solely with Henry Schein Practice Solutions Inc. No competitive solicitation will be released.&nbsp;</p>

<p>4. Capability Statement Instructions&nbsp;</p>

<p>Interested parties may submit a capability statement only if they can demonstrate:</p>

<ul>
	<li>Legal authorization or licensing rights to provide Dentrix Enterprise support</li>
	<li>Ability to perform manufacturer issued updates, patches, and version upgrades</li>
	<li>Ability to provide certified Dentrix Enterprise technicians&nbsp;</li>
	<li>Full compatibility with existing IHS systems without requiring platform replacement, migrations, or modification of Dentrix Enterprise</li>
</ul>

<p>Capability statements proposing alternative software solutions or system migration will not be considered.&nbsp;</p>

<p>5. Response Deadline</p>

<p>Responses must be submitted by Wednesday, November 25, 2026, at 12 PM MS. Please send responses to Stephanie Begay, Stephanie.Begay3@ihs.gov.&nbsp;</p>

<p>6. Intended Award</p>

<p>If no valid capability statements are received, the Government will award a sole source commercial contract to Henry Schein Practice Solutions Inc. under FAR 6.302-1.</p>

<p>7. Period of Performance&nbsp;</p>

<p>Base Year: 12/01/2026 - 11/30/2027</p>

<p>OY #1: 12/01/2027 - 11/30/2028</p>

<p>OY #2: 12/01/2028 - 11/30/2029</p>

<p>OY #3: 12/01/2029 - 11/30/2030&nbsp;</p>

<p>OY #4: 12/01/2030 - 11/30/2031&nbsp;&nbsp;</p>

[View original listing](https://sam.gov/opp/6b737426904c430588cd25358b0929d2/view)