CanadaBuys #100032672

Virtual training facilitation services for ESDC Call Centre employees

Employment and Social Development Canada is seeking facilitators to deliver virtual training for its Call Centre employees. - Government buyer: Employment and Social Development Canada (ESDC); no sub-agency or office is specified. - Services requested: Category 7.17 training facilitation for multiple virtual courses. - 6 junior facilitators and 6 senior facilitators, at minimum. - Notable requirements: The work is virtual and does not require security screening or access to ESDC facilities, protected information, networks, or systems. - OEMs and vendors: None are named in the available information.

Description

The procurement is for facilitation services to deliver multiple virtual training courses to Employment and Social Development Canada (ESDC) Call Centre employees. The requirement is open to qualified Tier 1 Supply Arrangement holders under E60ZT-18TSPS in the National Capital Region. It is intended to result in one contract, with a minimum of six junior and six senior training facilitators required. The proposed contract period is February 15, 2027 to March 31, 2028.

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