Opportunity
Bids and Tenders #NPI-RFP-0001
Bilingual Member Acquisition and Retention Program
Posted
November 07, 2026
Respond By
November 23, 2026
Identifier
NPI-RFP-0001
NAICS
561422, 541613, 561410
The National Payroll Institute is seeking proposals for a bilingual member acquisition and retention program. - Buyer: National Payroll Institute; no sub-agency or office is identified. - Requested service: A member acquisition and retention program delivered in English and French. - Potential channels include live-agent outbound calls, email, and other direct-to-consumer outreach. - Proponents are asked to recommend an effective approach, channel mix, and commercial model rather than simply reproduce the Institute’s existing scope. - Firm, binding pricing is required. - OEMs and vendors: No OEMs, vendors, or specific products are named. - Quantities and part numbers: Not specified.
Description
The National Payroll Institute seeks proposals for a full member acquisition and retention program delivered bilingually in English and French. The program is to use a mix of live-agent outbound calls, emails, and other direct-to-consumer outreach. Proponents are encouraged to recommend a market-best-practice approach, channel mix, and commercial model rather than replicate the current scope. Proposals must include firm, binding pricing.