Alberta Purchasing #26-1752

City of Calgary Water Utility operating model transformation

The City of Calgary is seeking a partner to transform how its Water Utility is organized and governed. - Government buyer: City of Calgary, Water Utility. - Requested services: Validate, refine, and implement a future-state Water Utility operating model, including operating-model and organizational-structure design, governance implementation, organizational alignment, financial transparency, performance management, and change management. - Key requirements and outcomes: Clarify decision-making authorities, accountabilities, escalation pathways, and cross-functional coordination to improve risk management, operational performance, investment decisions, and reliable service delivery. The work supports recommendations from the Bearspaw South Feedermain Independent Review Panel Report. - Estimated value: $6,000,000. - OEMs, named vendors, products, and quantities: None specified; no product line items are listed.

Description

The City of Calgary seeks a utility transformation partner to establish a dedicated and accountable Water Utility operating model, supporting recommendations from the Bearspaw South Feedermain Independent Review Panel Report. The work includes validating, refining, and implementing the future-state model, including organizational structure design, governance implementation, organizational alignment, financial transparency, performance management, and change management. The proponent will support governance structures, decision-making authorities, accountabilities, escalation pathways, and cross-functional forums. The intended outcome is improved accountability, operational performance, investment decision-making, and reliable service delivery. The estimated value is $6,000,000, with an estimated delivery period of January 27, 2027 through June 30, 2028.

View original listing