# Alberta Purchasing #26-1752

City of Calgary Water Utility operating model transformation

**Posted:** November 06, 2026
**Respond By:** December 03, 2026
**Identifier:** 26-1752
**NAICS:** 541611

The City of Calgary is seeking a partner to transform how its Water Utility is organized and governed.
- **Government buyer:** City of Calgary, Water Utility.
- **Requested services:** Validate, refine, and implement a future-state Water Utility operating model, including operating-model and organizational-structure design, governance implementation, organizational alignment, financial transparency, performance management, and change management.
- **Key requirements and outcomes:** Clarify decision-making authorities, accountabilities, escalation pathways, and cross-functional coordination to improve risk management, operational performance, investment decisions, and reliable service delivery. The work supports recommendations from the Bearspaw South Feedermain Independent Review Panel Report.
- **Estimated value:** $6,000,000.
- **OEMs, named vendors, products, and quantities:** None specified; no product line items are listed.

### Description

The City of Calgary seeks a utility transformation partner to establish a dedicated and accountable Water Utility operating model, supporting recommendations from the Bearspaw South Feedermain Independent Review Panel Report. The work includes validating, refining, and implementing the future-state model, including organizational structure design, governance implementation, organizational alignment, financial transparency, performance management, and change management. The proponent will support governance structures, decision-making authorities, accountabilities, escalation pathways, and cross-functional forums. The intended outcome is improved accountability, operational performance, investment decision-making, and reliable service delivery. The estimated value is $6,000,000, with an estimated delivery period of January 27, 2027 through June 30, 2028.

[View original listing](https://purchasing.alberta.ca/posting/AB-2026-07381)