Quebec SEAO #20181640

CESA Application Maintenance and Support Renewal

The Ville de Rouyn-Noranda is seeking continued support for its CESA applications from PG Solutions inc. - Government buyer: Ville de Rouyn-Noranda, through its Service des acquisitions. - OEM/vendor: PG Solutions inc., identified as the intended supplier. - Requested service: Maintenance and support renewal for the City's CESA applications; no part number or quantity is provided. - Term: 36 months, with two additional renewal years, for up to 60 months total. - Notable requirements: Maintain uninterrupted service and ensure a smooth transition. The City cites interoperability, database migration, training, duplicate costs, and possible disruption to City services as concerns with changing suppliers.

Description

The City of Rouyn-Noranda intends to award PG Solutions inc. a contract to renew maintenance and support for its CESA applications. The contract is for 36 months, with two additional renewal years, for a total of 60 months including options. The City states that changing suppliers is technically and economically impractical because of interoperability, database migration, training, service interruption, and duplicated-cost concerns. Businesses may express interest by the stated deadline if they can meet the requirements and ensure uninterrupted services and a smooth transition.

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