# Quebec SEAO #20181640

CESA Application Maintenance and Support Renewal

**Posted:** November 05, 2026
**Respond By:** November 19, 2026
**Identifier:** 20181640
**NAICS:** 541511

The Ville de Rouyn-Noranda is seeking continued support for its CESA applications from **PG Solutions inc.**
- **Government buyer:** Ville de Rouyn-Noranda, through its Service des acquisitions.
- **OEM/vendor:** **PG Solutions inc.**, identified as the intended supplier.
- **Requested service:** Maintenance and support renewal for the City's CESA applications; no part number or quantity is provided.
- **Term:** 36 months, with two additional renewal years, for up to 60 months total.
- **Notable requirements:** Maintain uninterrupted service and ensure a smooth transition. The City cites interoperability, database migration, training, duplicate costs, and possible disruption to City services as concerns with changing suppliers.

### Description

The City of Rouyn-Noranda intends to award PG Solutions inc. a contract to renew maintenance and support for its CESA applications. The contract is for 36 months, with two additional renewal years, for a total of 60 months including options. The City states that changing suppliers is technically and economically impractical because of interoperability, database migration, training, service interruption, and duplicated-cost concerns. Businesses may express interest by the stated deadline if they can meet the requirements and ensure uninterrupted services and a smooth transition.

[View original listing](https://seao.gouv.qc.ca/avis-resultat-recherche/consulter?ItemId=d23e1bf3-7089-4a65-aed0-66e449948c9c)