South Carolina Sfaa Sfaa #5400029942

South Carolina OTIS migration oversight, implementation, and post-migration support services

South Carolina OTIS is seeking vendors to help agencies adopt shared IT services, migrate technology, and support environments after migration. - Government buyer: State of South Carolina, Department of Administration, Office of Technology & Information Services (OTIS), Columbia, South Carolina. - Opportunity: Three service lots cover migration program oversight (Lot 1), technical migration implementation (Lot 2), and ongoing post-migration support (Lot 3). The solicitation describes human-delivered services, not a purchase of hardware, software, licenses, subscriptions, or cloud services. - Named OEMs and platforms: Microsoft (including Microsoft 365, Exchange, SharePoint, Teams, OneDrive, Entra ID, Intune, Purview, Defender for Endpoint, Power Platform, and Dynamics 365); Broadcom/VMware (including the State-hosted virtual environment); and Apple (Apple Business Manager). These are references to technologies in scope, not product orders. No other vendors are identified in the supplied materials. - Lot 1 — Oversight: Discovery coordination, inventories and reports, risk assessment, consolidation planning, project and technical-implementation oversight, quality assurance, reporting, and closeout. Pricing is requested for lifecycle modules, monthly oversight, workstream additions, and approved additional units or complexity. - Lot 2 — Technical implementation: Planning, configuration, identity and domain consolidation, Microsoft 365 and data migrations, network and infrastructure integration, endpoint, mobile-device, printer and server transitions, security and compliance controls, testing, training, decommissioning, and hypercare. Post-migration support may be priced for up to 12 months. Application modernization and software development are excluded. - Lot 3 — Ongoing support: Managed support for identity, Microsoft 365, endpoints, servers and virtualization, security and compliance, governance, reporting, and service transitions. Enhanced coverage, dedicated resources, and other optional support may be separately priced. - Pricing and scale: Pricing is to scale across six agency-size bands and may include fixed-price modules, monthly fees, tower or workstream fees, and unit prices above included baselines. Complexity modifiers and out-of-scope or change-order work require State approval; pricing fields in the supplied workbooks are blank. - Notable contract scope: The solicitation indicates that up to ten contractors may be awarded per lot, with work assigned through individual job orders. This is a services opportunity; no product quantities or part numbers are specified.

Description

The State of South Carolina is seeking proposals for migration services for the Department of Administration, Office of Technology & Information Services. The solicitation covers shared service adoption and migration, including program management and oversight, technical implementations, and post-migration support across areas such as identity and Active Directory, Microsoft 365, networks, servers, endpoints, data, and security. Work may include planning, assessment, design, migration, validation, documentation, and closeout; the solicitation organizes the services into multiple lots. Offers are due December 8, 2026, at 11:00 AM.

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