Opportunity
SAM #36C25027Q0020
VA award for AudioCARE pharmacy communication products and support
Buyer
VA Network Contracting Office 10
Posted
October 30, 2026
Identifier
36C25027Q0020
NAICS
513210, 541519, 541511
The Department of Veterans Affairs awarded continued support for its VISN 10 AudioCARE pharmacy and patient-communication system. - Government buyer: Department of Veterans Affairs (VA), VISN 10, Network Contracting Office 10. - Award recipient and OEM: SB Payton Merger Sub II LLC, doing business as AudioCare, an Artera Company. The notice describes the products as proprietary and supports a sole-source acquisition. - Products requested: - RxREADY: texts patients when prescriptions are ready for pickup. - PREFILL, including AudioPREFILL and TM-PREFILL: automated calls or texts that remind patients when prescriptions are nearing refill; telephone reminders can let patients request a refill or renewal. - AudioCOMMUNICATOR Standard and TM: customizable patient communications, including announcements, reminders, alerts, and surveys. - Services: Continued maintenance and support (PM&S) for the implemented AudioCARE products. - Technical context: Products support pharmacy and other patient communications and integrate with VistA and Oracle Health. - Quantities and part numbers: Not specified in the available notice and attachment summary. - Award amount: $534,381.39.