Los Angeles County Lacounty #RFB-IS-27200297

Los Angeles County Zscaler ZFlex Software Renewal

Los Angeles County is seeking a three-year renewal of its Zscaler ZFlex security subscription and related support. - Government buyer: County of Los Angeles, Internal Services Department, Purchasing, Technology Acquisitions Section; contact listed: Roberto Zamorano. - OEM: Zscaler, Inc. is the specified manufacturer. Bidders must be an authorized Zscaler distributor, reseller, or service provider. - Requested subscription: Zscaler ZFlex (part number ZSFLEX), one package for each of three annual periods. Each annual package includes SASE, data protection, cyber threat protection, security operations, private access, zero-trust workload protection, AI security, a test environment, customer PKI, and premium support. Detailed component part numbers and quantities are listed below. - Support and maintenance: ZFlex renewal includes maintenance and support, including Premium Support Advances Plus (ZCESSUPPREMADV); the second and third annual packages specify support at 1% of total. - Notable security and privacy requirements: Contractors must protect County Information, control access and subcontractors, manage security incidents, and meet encryption, continuity, audit, insurance, and data-return or destruction obligations. Applicable SaaS requirements include U.S.-based data storage and processing, security assessments, data export, and termination assistance.

Description

The County of Los Angeles Internal Services Department is seeking bids for a brand-only renewal of Zscaler software. The bid documents list three commodity lines and require responses to be submitted online through the Vendor Self Service portal; paper, fax, and email bids are not accepted. Bidders must submit a complete bid with the required documentation, attachments, and completed Appendix A forms by the stated deadline. The solicitation includes information security and privacy requirements.

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