# Los Angeles County Lacounty #RFB-IS-27200297

Los Angeles County Zscaler ZFlex Software Renewal

**Posted:** October 29, 2026
**Respond By:** November 05, 2026
**Identifier:** RFB-IS-27200297
**NAICS:** 513210

Los Angeles County is seeking a three-year renewal of its Zscaler ZFlex security subscription and related support.
- **Government buyer:** County of Los Angeles, Internal Services Department, Purchasing, Technology Acquisitions Section; contact listed: Roberto Zamorano.
- **OEM:** **Zscaler, Inc.** is the specified manufacturer. Bidders must be an authorized Zscaler distributor, reseller, or service provider.
- **Requested subscription:** Zscaler ZFlex (part number ZSFLEX), one package for each of three annual periods. Each annual package includes SASE, data protection, cyber threat protection, security operations, private access, zero-trust workload protection, AI security, a test environment, customer PKI, and premium support. Detailed component part numbers and quantities are listed below.
- **Support and maintenance:** ZFlex renewal includes maintenance and support, including Premium Support Advances Plus (ZCESSUPPREMADV); the second and third annual packages specify support at 1% of total.
- **Notable security and privacy requirements:** Contractors must protect County Information, control access and subcontractors, manage security incidents, and meet encryption, continuity, audit, insurance, and data-return or destruction obligations. Applicable SaaS requirements include U.S.-based data storage and processing, security assessments, data export, and termination assistance.

### Description

The County of Los Angeles Internal Services Department is seeking bids for a brand-only renewal of Zscaler software. The bid documents list three commodity lines and require responses to be submitted online through the Vendor Self Service portal; paper, fax, and email bids are not accepted. Bidders must submit a complete bid with the required documentation, attachments, and completed Appendix A forms by the stated deadline. The solicitation includes information security and privacy requirements.

[View original listing](https://doingbusiness.lacounty.gov/open-solicitations/)