Maryland Procurement Portal #BPM059542

MDOT MTA PBX System Maintenance and Telecommunications Support

The Maryland Transit Administration is seeking ongoing support for its PBX telephone systems and related telecommunications services. - Government buyer: Maryland Department of Transportation (MDOT), Maryland Transit Administration (MDOT MTA), Baltimore, Maryland. - Services requested: PBX system maintenance, troubleshooting, technical and emergency support, telephone system changes, employee training, and telecommunications billing and reporting support. - OEMs and vendors: No OEMs, manufacturers, or vendors are identified by name in the notice. - Notable requirements: The notice identifies participation goals of 25% MBE and 2% VSBE. No system models, part numbers, quantities, or performance-period details are provided.

Description

The Maryland Transit Administration is requesting proposals for maintenance and technical support services for its PBX telephone systems and related equipment, software, and applications. The work includes system maintenance, troubleshooting, technical and emergency support, telephone system changes, employee training, and telecommunications billing and reporting support. Only Master Contractors awarded a contract under the PBX IV Telecommunications Equipment and Services Master Contract (#001B0600162) are eligible to submit a proposal. The due date is November 12, 2026, at 11:00 a.m. EST.

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