Quebec SEAO #20135248

Renewal of Octopus IT Service Management Software

Québec’s Ministry plans to renew its Octopus IT service management software under a proposed direct award to the solution’s provider. - Government buyer: Ministère de l'Économie, de l'Innovation et de l'Énergie. - OEM/provider: Octopus-ITSM.com inc., named as the intended direct-award contractor and provider of the Octopus IT service management software solution. - Product requested: Renewal of the Octopus IT service management software solution; no part number or quantity is specified. - Proposed contract term: 36 months. - Notable requirements and rationale: The Ministry cites existing operational automations and integrations, a dependency between an identity and access management project and the current architecture, transition costs estimated at more than $770,000 (excluding parallel-operation costs), and possible future consolidation of government technology services. - Procurement status: This is a notice of intent to award directly, not a completed award or competitive tender. Interested suppliers may provide information showing they can meet the requirements, which may inform whether the Ministry holds a competition. - Estimated contract value: Not disclosed.

Description

The Ministère de l'Économie, de l'Innovation et de l'Énergie intends to directly award a contract to Octopus-ITSM.com inc. to renew its Octopus IT service management software solution. The contract is for goods and has a 36-month term, from November 15, 2026, through November 14, 2029. This is a notice of intent, not a competitive tender; interested suppliers may submit information by the response deadline to demonstrate their ability to meet the requirements, and responses will be considered to determine whether a competitive tender should be held. The estimated value is not disclosed.

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