SAM #36C25727Q0068

VA Omnicell XT/XTE equipment maintenance and service

The Department of Veterans Affairs is seeking annual maintenance for Omnicell medication-automation equipment used across its South Texas healthcare facilities. - Government buyer: Department of Veterans Affairs (VA); Network Contracting Office 17 (Dallas/North Texas Healthcare System), Regional Procurement Office West. The supported end user is the South Texas Veterans Health Care System (STVHCS). Lesley Kitchen is named in the procurement materials. - OEM: Omnicell, Inc. The VA states its intent to award the maintenance requirement on a sole-source basis to Omnicell. - Services requested: Maintenance and service for Omnicell XT/XTE automation equipment and servers at Audie L. Murphy Memorial Veterans Hospital, Kerrville VA Medical Center, Northwest VA Medical Center, and Community Based Outpatient Clinics. The scope includes 24/7 telephone support, remote diagnostics, on-site repair, replacement parts, software updates and upgrades, and safety/functionality inspections of rolling-stock equipment. - Response requirements: Telephone response is limited to 30 minutes during weekday daytime coverage and 2 hours during other stated support periods. On-site response is limited to 6 hours for disabled systems and 24 hours for non-critical failures. - Equipment identified: 1 Omnicell server (OMC-SRV-092-SV); 1 OIS server (IFS-SRV-006-SV); and 25 XT one-cell supply cabinets (SUP-FRM-101-SV). The equipment schedule also references additional XT auxiliary and XTE upgraded supply cabinets, but their quantities, part numbers, and serial numbers are not available in the provided summary. - Provider qualification: Respondents are expected to be an OEM-authorized dealer, distributor, or reseller to preserve OEM warranty and service coverage.

Description

Notice of Intent to sole source

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