# SAM #36C25727Q0068

VA Omnicell XT/XTE equipment maintenance and service

**Buyer:** VA Contracting Office 17
**Posted:** October 27, 2026
**Respond By:** November 06, 2026
**Identifier:** 36C25727Q0068
**NAICS:** 811210

The Department of Veterans Affairs is seeking annual maintenance for Omnicell medication-automation equipment used across its South Texas healthcare facilities.
- **Government buyer:** Department of Veterans Affairs (VA); Network Contracting Office 17 (Dallas/North Texas Healthcare System), Regional Procurement Office West. The supported end user is the South Texas Veterans Health Care System (STVHCS). Lesley Kitchen is named in the procurement materials.
- **OEM:** **Omnicell, Inc.** The VA states its intent to award the maintenance requirement on a sole-source basis to Omnicell.
- **Services requested:** Maintenance and service for Omnicell XT/XTE automation equipment and servers at Audie L. Murphy Memorial Veterans Hospital, Kerrville VA Medical Center, Northwest VA Medical Center, and Community Based Outpatient Clinics. The scope includes 24/7 telephone support, remote diagnostics, on-site repair, replacement parts, software updates and upgrades, and safety/functionality inspections of rolling-stock equipment.
- **Response requirements:** Telephone response is limited to 30 minutes during weekday daytime coverage and 2 hours during other stated support periods. On-site response is limited to 6 hours for disabled systems and 24 hours for non-critical failures.
- **Equipment identified:** 1 Omnicell server (OMC-SRV-092-SV); 1 OIS server (IFS-SRV-006-SV); and 25 XT one-cell supply cabinets (SUP-FRM-101-SV). The equipment schedule also references additional XT auxiliary and XTE upgraded supply cabinets, but their quantities, part numbers, and serial numbers are not available in the provided summary.
- **Provider qualification:** Respondents are expected to be an OEM-authorized dealer, distributor, or reseller to preserve OEM warranty and service coverage.

### Description

Notice of Intent to sole source

[View original listing](https://sam.gov/opp/65dfdb187603454eb6718a66decd15aa/view)