Alabama Procurement Portal #SRC0000037399

Cepheid GeneXpert service agreements for three laboratory units

Alabama’s Bureau of Clinical Laboratories is seeking OEM service coverage for three Cepheid GeneXpert laboratory units. - Government buyer: Alabama Bureau of Clinical Laboratories, Mycotics and Mycobacteriology Division, Montgomery, Alabama. - OEM: Cepheid (GeneXpert manufacturer and named service provider). - Services requested: Three GX16A1Y Advantage Level service agreements, one for each unit: serial numbers 838645, 840467, and 120000169. - Service requirements: 24/7 phone support; onsite service during 5x10 hours (the line-item schedule states 8 a.m.–5 p.m.); annual preventive maintenance by a Field Service Engineer; parts, labor, travel, and software upgrades; and a 98% uptime guarantee. - Term: Approximately one year for each unit. - Estimated value: Approximately $15,000–$45,000 for the three agreements; no pricing was provided in the supplied information.

Description

The Mycotics and Mybacteriology Division of the Bureau of Clinical Laboratories is seeking a service agreement with Cepheid for GeneXpert equipment. The agreement includes 24x7 phone support, onsite service, annual preventive maintenance by a Field Service Engineer, parts, labor, travel, software upgrades, and a 98% uptime guarantee. The bid schedule lists service for three GeneXpert units, with serial numbers 838645, 840467, and 120000169. The service terms are shown as approximately 2027–2028.

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