# Alabama Procurement Portal #SRC0000037399

Cepheid GeneXpert service agreements for three laboratory units

**Posted:** October 27, 2026
**Respond By:** October 30, 2026
**Identifier:** SRC0000037399
**NAICS:** 811219

Alabama’s Bureau of Clinical Laboratories is seeking OEM service coverage for three Cepheid GeneXpert laboratory units.
- **Government buyer:** Alabama Bureau of Clinical Laboratories, Mycotics and Mycobacteriology Division, Montgomery, Alabama.
- **OEM:** **Cepheid** (GeneXpert manufacturer and named service provider).
- **Services requested:** Three GX16A1Y Advantage Level service agreements, one for each unit: serial numbers 838645, 840467, and 120000169.
- **Service requirements:** 24/7 phone support; onsite service during 5x10 hours (the line-item schedule states 8 a.m.–5 p.m.); annual preventive maintenance by a Field Service Engineer; parts, labor, travel, and software upgrades; and a 98% uptime guarantee.
- **Term:** Approximately one year for each unit.
- **Estimated value:** Approximately $15,000–$45,000 for the three agreements; no pricing was provided in the supplied information.

### Description

The Mycotics and Mybacteriology Division of the Bureau of Clinical Laboratories is seeking a service agreement with Cepheid for GeneXpert equipment. The agreement includes 24x7 phone support, onsite service, annual preventive maintenance by a Field Service Engineer, parts, labor, travel, software upgrades, and a 98% uptime guarantee. The bid schedule lists service for three GeneXpert units, with serial numbers 838645, 840467, and 120000169. The service terms are shown as approximately 2027–2028.

[View original listing](https://alabamabuys.gov/page.aspx/en/bpm/process_manage_extranet/45674)