SAM #C27-005

AMT PostPro SF100 HyperCare Maintenance and PM Reinstatement

The Department of the Air Force is seeking OEM-authorized maintenance for its AMT PostPro SF100 chemical vapor smoothing system at Tinker Air Force Base. - Government buyer: Department of the Air Force; Air Force Sustainment Center; 76th Commodities Maintenance Group (76 CMXG), OC-ALC/OBCA, at Tinker Air Force Base. - OEM: Additive Manufacturing Technologies (AMT), manufacturer of the PostPro SF100 system and provider of its HyperCare support. - Requested services: One AMT HyperCare Maintenance Plan for the PostPro SF100, providing preventive and corrective maintenance, help desk access, unlimited machine-error service visits, replacement parts for machine failures, ancillary-system coverage, one annual on-site preventive maintenance visit, and annual carbon filter replacement. - One-time work: PM reinstatement for an out-of-warranty SF100 unit, including the parts and labor needed to make it eligible for HyperCare coverage; the requirement includes a PM Reinstatement Kit. - Key requirements: Service must be performed by AMT-certified technicians, and parts and work must meet AMT specifications. Support is restricted to AMT-certified technicians and authorized resellers. - Period of performance: One-year base period with two one-year option periods. The one-time PM reinstatement is required during the base period.

Description

The 76th CMXG Maintenance Group is looking for an AMT Equipment Maintenance and shall meet the specifications refereced below and in the attachment.

1. Period of Performance: The Contractor shall provide a Base Year and 2 Option Years

2. AMT HyperCare Maintenance Agreement (Applicable to: SF100, S/N: 4149003000751):

This plan shall include, at a minimum: a) Support Help Desk Access: Direct access to AMT's expert support team for troubleshooting. b) Unlimited Service Visits: Covers all service visits due to machine errors (operator errors are excluded). c) Unlimited Parts Replacement: Covers replacements for parts that fail due to machine error. d) Ancillary Coverage: Coverage extends to included ancillary systems. e) Yearly Preventative Maintenance (PM): Schedule and perform one (1) comprehensive on-site PM inspection and optimization visit per contract year. 1) Annual Carbon Filter Replacement: Supply and install replacement carbon filters during the scheduled annual PM visit to maintain safety and efficiency 2) The Contractor shall provide a copy of the annual preventative maintenance (PM) schedule to the Government Point of Contact (GPOC) within ten (10) business days after contract award. 3) The Contractor shall notify the GPOC at least seven (7) business days prior to the actual scheduled PM visit to coordinate on-site arrival and base access. f)The Contractor shall be responsible for ensuring all services, replacement parts, and OEM components provided under this contract conform to the manufacturer's equipment specifications and are in accordance with (IAW) the terms and conditions outlined in this SOW. g) The Contractor must meet all requirements outlined IAW this SOW. h) The Contractor shall make all necessary adjustments to the work performed under the AMT Equipment Maintenance Service Agreement until the item/s are fully operational IAW the Original Equipment Manufacturer (OEM) specifications and to what is stated in this SOW.

3. One-Time PM Reinstatement Kit (Base Year Only) SF100, S/N: 414900300075 is currently out of warranty, Contractor shall provide all parts and labor required to allow equipment to be put on Hypercare Maintenance Agreement.

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