Opportunity
SAM #36C10B26Q0456
Award for NetApp storage maintenance and support
Buyer
VA Technology Acquisition Center
Posted
October 19, 2026
Identifier
36C10B26Q0456
NAICS
811210, 541519
The Department of Veterans Affairs awarded ThunderCat Technology, LLC a contract for support and maintenance of VA-owned NetApp storage systems. - Government buyer: Department of Veterans Affairs, Office of Information & Technology (OIT), Enterprise Storage Management team; Technology Acquisition Center. - Awardee/vendor: ThunderCat Technology, LLC. OEM: NetApp; the schedule permits NetApp or equivalent for the listed support items. - Systems covered: VA-owned AFF-A1K and NSM100 storage systems at the Austin Information Technology Center. - Award value: $399,989.60. - Products and support items: Five line items, each with quantity 2: 4-hour Parts Replacement (CS4HR-REPLACEMENT), Advisor Plus (CS-ADVISORPLUS2), Non-Returnable Drives (CS-NON-RETURNABLE-DRIVES), SupportEdge Protect for Government (CS-PROTECT-FOR-GOVT), and SupportEdge Advisor (CS-G1SE-ADVISOR). - Key requirements: 24/7/365 support, a one-hour callback, four-hour onsite response and parts replacement, and VA retention of failed storage media. Advisor services include system health checks, performance analysis, optimization guidance, proactive issue identification, and escalation support. - Performance period: Approximately 12.5 months; no option periods are specified.
Description
NetApp Storage Maintenance