# SAM #36C10B26Q0456

Award for NetApp storage maintenance and support

**Buyer:** VA Technology Acquisition Center
**Posted:** October 19, 2026
**Identifier:** 36C10B26Q0456
**NAICS:** 811210, 541519

The Department of Veterans Affairs awarded ThunderCat Technology, LLC a contract for support and maintenance of VA-owned NetApp storage systems.
- **Government buyer:** Department of Veterans Affairs, Office of Information & Technology (OIT), Enterprise Storage Management team; Technology Acquisition Center.
- **Awardee/vendor:** ThunderCat Technology, LLC. **OEM:** NetApp; the schedule permits NetApp or equivalent for the listed support items.
- **Systems covered:** VA-owned AFF-A1K and NSM100 storage systems at the Austin Information Technology Center.
- **Award value:** $399,989.60.
- **Products and support items:** Five line items, each with quantity 2: 4-hour Parts Replacement (CS4HR-REPLACEMENT), Advisor Plus (CS-ADVISORPLUS2), Non-Returnable Drives (CS-NON-RETURNABLE-DRIVES), SupportEdge Protect for Government (CS-PROTECT-FOR-GOVT), and SupportEdge Advisor (CS-G1SE-ADVISOR).
- **Key requirements:** 24/7/365 support, a one-hour callback, four-hour onsite response and parts replacement, and VA retention of failed storage media. Advisor services include system health checks, performance analysis, optimization guidance, proactive issue identification, and escalation support.
- **Performance period:** Approximately 12.5 months; no option periods are specified.

### Description

NetApp Storage Maintenance

[View original listing](https://sam.gov/opp/917d993f447a449f8869bae2e9ffbff1/view)