Arkansas Ionwave #HS-26-067

Hot Springs intracity fixed-route and ADA paratransit management services

The City of Hot Springs is seeking a contractor to manage and support its fixed-route and ADA paratransit system. - Government buyer: City of Hot Springs, Arkansas — Purchasing Division; the solicitation identifies Purchasing Supervisor Olivia Thomason. - Opportunity: Intracity Transit Operations and Management Services for Hot Springs Intracity Transit (HSIT). - Services requested: Provide a qualified, City-approved Resident Advisor and day-to-day management and technical support for fixed-route and ADA complementary paratransit services. - Manage administration, personnel supervision and training, budgeting and reporting, purchasing assistance, customer service, farebox oversight, dispatch, operator and vehicle scheduling, and transit planning. - Coordinate safety, compliance, and maintenance activities; oversee vehicle inspections and cleaning; document fueling and preventive-maintenance records; and support FTA and Arkansas Department of Transportation (ARDOT) requirements. - The City retains responsibility for most maintenance and provides fuel, oil, parts, and maintenance personnel. - Pricing requested: Two fixed management-fee alternatives: one without additional non-resident support, and one including 120 hours per year of additional advisory and technical assistance. - Notable requirements: The Resident Advisor must have relevant urban transit management experience and receive City approval. A selected new contractor must provide a detailed mobilization plan. - OEMs and vendors: No product manufacturers, OEMs, or prospective service vendors are identified in the solicitation materials. No products, part numbers, or equipment quantities are specified.

Description

The City of Hot Springs seeks proposals from qualified companies to manage and operate Hot Springs Intracity Transit, which provides fixed-route and ADA complementary paratransit services. The contractor will provide day-to-day transit management and technical support, including administration, operations, maintenance coordination, planning, scheduling, safety, reporting, and FTA/ARDOT-related support. The initial contract term is five years, from January 1, 2027, through December 31, 2031. Proposals are due November 23, 2026, at 2:00 PM CT; electronic submission is preferred, and sealed paper proposals are also accepted.

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