# Arkansas Ionwave #HS-26-067

Hot Springs intracity fixed-route and ADA paratransit management services

**Posted:** October 16, 2026
**Respond By:** November 23, 2026
**Identifier:** HS-26-067
**NAICS:** 485119, 485113

The City of Hot Springs is seeking a contractor to manage and support its fixed-route and ADA paratransit system.
- **Government buyer:** City of Hot Springs, Arkansas — Purchasing Division; the solicitation identifies Purchasing Supervisor Olivia Thomason.
- **Opportunity:** Intracity Transit Operations and Management Services for Hot Springs Intracity Transit (HSIT).
- **Services requested:** Provide a qualified, City-approved Resident Advisor and day-to-day management and technical support for fixed-route and ADA complementary paratransit services.
  - Manage administration, personnel supervision and training, budgeting and reporting, purchasing assistance, customer service, farebox oversight, dispatch, operator and vehicle scheduling, and transit planning.
  - Coordinate safety, compliance, and maintenance activities; oversee vehicle inspections and cleaning; document fueling and preventive-maintenance records; and support FTA and Arkansas Department of Transportation (ARDOT) requirements.
  - The City retains responsibility for most maintenance and provides fuel, oil, parts, and maintenance personnel.
- **Pricing requested:** Two fixed management-fee alternatives: one without additional non-resident support, and one including 120 hours per year of additional advisory and technical assistance.
- **Notable requirements:** The Resident Advisor must have relevant urban transit management experience and receive City approval. A selected new contractor must provide a detailed mobilization plan.
- **OEMs and vendors:** No product manufacturers, OEMs, or prospective service vendors are identified in the solicitation materials. No products, part numbers, or equipment quantities are specified.

### Description

The City of Hot Springs seeks proposals from qualified companies to manage and operate Hot Springs Intracity Transit, which provides fixed-route and ADA complementary paratransit services. The contractor will provide day-to-day transit management and technical support, including administration, operations, maintenance coordination, planning, scheduling, safety, reporting, and FTA/ARDOT-related support. The initial contract term is five years, from January 1, 2027, through December 31, 2031. Proposals are due November 23, 2026, at 2:00 PM CT; electronic submission is preferred, and sealed paper proposals are also accepted.

[View original listing](https://arkansas.ionwave.net/PublicDetail.aspx?bidID=1749&SourceType=1)