North East Independent School District Ionwave #12-27

Student Chromebook refresh with Chrome Education Upgrade licenses and protection options

North East Independent School District (NEISD) is seeking proposals for a large-scale Chromebook refresh for students in grades 3–12. - Buyer: North East Independent School District (NEISD), San Antonio, Texas; the notice identifies the district as the buyer and does not name a sub-agency or office. - Requested products: 19,000 student Chromebooks, with no manufacturer, model, or part number specified, plus required Google Chrome Education Upgrade licenses. License quantity is not stated, and license costs must be included in the proposal. - OEMs and vendors: Google is named through its Chrome Education Upgrade product. No Chromebook hardware OEM or supplier is specified in the notice. - Protection and support: Price both three- and four-year accidental damage protection (ADP) options; NEISD will select one. Proposals may cover only device protection/insurance. Vendors should describe available self-maintainer support levels. - Notable requirements: Device reporting is subject to a 99.8% accuracy target, with measurement based on vendor reporting. Required device data fields are limited to serial number, MAC address, asset tag, and campus ID. Warranty starts at delivery, or at district acceptance if the vendor stores the devices. No cybersecurity certification is mandatory. - Delivery and term: Delivery may be made in installments during the first quarter of 2027. ADP options are for three or four years; no separate overall contract term is specified.

Description

NEISD is requesting proposals for the replacement of 50% of student Chromebooks for grades 3–12 in support of the 2025 Bond (B06). The source references a requirement for 19,000 Chromebooks, with delivery by January 29, 2027; a published answer says delivery in installments during the first quarter of 2027 is possible. Proposals should include both 3-year and 4-year ADP pricing, and Chrome Education Upgrade licenses are required and must be included in costs. This is a request for proposal, not an order, and NEISD does not guarantee purchase quantities or dollar amounts.

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