# North East Independent School District Ionwave #12-27

NEISD Student Chromebook Replacement and Device Protection

**Posted:** October 07, 2026
**Respond By:** October 22, 2026
**Identifier:** 12-27
**NAICS:** 423430, 459410, 541519

North East Independent School District (NEISD) is seeking proposals for a student Chromebook replacement project supporting its 2025 Bond.
- **Buyer:** North East Independent School District (NEISD), San Antonio, Texas; no specific department or office is identified.
- **Scope:** Replace 50% of student Chromebooks for grades 3–12. The earlier notice references 19,000 devices, but that quantity is not repeated in the latest notice.
- **OEMs and vendors:** Google is identified through the required Chrome Education Upgrade licenses, but is not identified as a bidding vendor. The Chromebook manufacturer, model, and supplier are not specified.
- **Products:** Student Chromebooks (earlier reference: 19,000; no part number specified) and required Chrome Education Upgrade licenses (quantity and part number unspecified; license costs must be included).
- **Services and requirements:** Price both three- and four-year accidental damage protection (ADP) options; NEISD will select one. A proposal may cover only device protection/insurance. Vendors should describe available self-maintainer support levels.
- **Notable requirements:** Device reporting must target 99.8% accuracy, with measurement determined through vendor reporting. Required data fields are limited to serial number, MAC address, asset tag, and campus ID. Warranty starts at delivery, or at district acceptance if the vendor stores the devices.

### Description

North East Independent School District (NEISD) is requesting proposals to replace 50% of all student Chromebooks for grades 3–12 in support of the 2025 Bond (B06). The procurement is an RFP, not an order, and NEISD does not guarantee purchase quantities or dollar amounts; purchases will be made as needed. Proposals are requested electronically through the e-bidding platform, although paper bids are legally accepted. The source lists a close date of October 22, 2026, but also states responses are due October 19, 2026, and indicates that the displayed Q&A does not clarify which deadline is correct.

[View original listing](https://neisd.ionwave.net/PublicDetail.aspx?bidID=327&SourceType=1)