San Bernardino County ePro #RESD127-RES-6531

San Bernardino County IWMS replacement, implementation, and support

San Bernardino County is seeking a replacement for its Archibus integrated workplace management system (IWMS), along with implementation and ongoing support services. - Government buyer: San Bernardino County — Real Estate Services Department and Project and Facilities Management Department; Purchasing Department. - Incumbent system/OEM: Archibus is the County’s current IWMS; the solicitation does not name a preferred replacement OEM or vendor. - Requested solution: One enterprise IWMS replacement. Hosted/SaaS is preferred, although on-premises proposals may be considered. No replacement product model or part number is specified. - Services: System planning, design, setup and configuration, customizations, integrations, historical data migration and validation, testing, launch, user training, post-go-live hyper care, and ongoing break-fix support, enhancements, and training. - Required capabilities: Space and occupancy management; floorplans and AutoCAD/Revit integration; space utilization and chargebacks; SAP and other enterprise integrations; lease, acquisition, and real estate administration; project and facilities management; preventive and corrective maintenance; work requests, billing, and parts inventory; asset and IT-device lifecycle management; utilities and invoice processing; incidents; document management; reporting, dashboards, and user management. - Notable requirements: AI-enabled querying and conversational assistance, lease/document intelligence, and recommendations, with governance, auditability, data protection, and County review. Security requirements include SOC 2 Type II and ISO 27001 assurances, role-based access, single sign-on, U.S.-based data processing and storage, County ownership of its data, and export and deletion provisions at contract end. - Named companies/products: Archibus is the only named commercial product/OEM; no prospective vendors are identified.

Description

San Bernardino County Real Estate Services is seeking proposals for a replacement of the County’s current Integrated Workplace Management System (IWMS). The procurement includes the solution, data migration, implementation, and post-go-live hyper care. The RFP describes requirements across workplace and space management and related real estate and facilities functions. Proposals are due November 18, 2026, at 5:00:59 PM.

View original listing