Opportunity
Virginia's eProcurement Marketplace #RFP 128791 (RFP-128791)
Operation of the Region One 24/7 Crisis Call Center
Posted
October 13, 2026
Respond By
October 30, 2026
Identifier
RFP 128791 (RFP-128791)
NAICS
624190, 561422, 561421
Region Ten Community Services Board is seeking an operator for the Region One Crisis Call Center in Virginia. - Government buyer: Region Ten Community Services Board; the opportunity serves Region One and is based in Charlottesville, Albemarle County, Virginia. - Requested service: Operate a crisis call center providing 24/7/365 support by telephone, text, and web chat. - Provide crisis intervention, assessment, and de-escalation. - Make referrals and coordinate with regional crisis services. - OEMs and vendors: No OEMs or vendors are named in the opportunity. - Products and quantities: No products, part numbers, or fixed quantities are specified; this is a services procurement.
Description
Region Ten Community Services Board is soliciting proposals to operate a 24/7/365 Region One Crisis Call Center. Services include telephone, text, and web-chat crisis support, crisis intervention, assessment, de-escalation, referrals, and coordination with regional crisis services. The notice states that the proposal submission deadline was extended to October 30, 2026, at 2:00 PM.