Georgia Procurement Registry Sciquest #53000-eRFP-002089-2027

Cloud-hosted campus IT service management and helpdesk system

Columbus State University is seeking a cloud-hosted IT service management and helpdesk system for campus-wide operations. - Government buyer: Columbus State University, a State of Georgia institution; no sub-agency or office is identified. - Requested service: A cloud-hosted Enterprise IT Service Management and Helpdesk System to unify service delivery, asset management, and support operations across campus. - OEMs and vendors: No OEMs, vendors, or specific products are named in the notice. - Products, quantities, and part numbers: No product line items, quantities, or part numbers are specified. - Notable requirements: The system must be cloud-hosted and support campus-wide service delivery, asset management, and helpdesk operations.

Description

Columbus State University seeks proposals for a cloud-hosted Enterprise IT Service Management and Helpdesk System. The system is intended to unify service delivery, asset management, and support operations campus-wide. The RFP is intended to establish a contract with a qualified supplier, and qualified suppliers are invited to submit responses.

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