# Georgia Procurement Registry Sciquest #53000-eRFP-002089-2027

Cloud-hosted campus IT service management and helpdesk system

**Posted:** October 08, 2026
**Respond By:** November 03, 2026
**Identifier:** 53000-eRFP-002089-2027
**NAICS:** 541512, 541519, 541513

Columbus State University is seeking a cloud-hosted IT service management and helpdesk system for campus-wide operations.
- **Government buyer:** Columbus State University, a State of Georgia institution; no sub-agency or office is identified.
- **Requested service:** A cloud-hosted Enterprise IT Service Management and Helpdesk System to unify service delivery, asset management, and support operations across campus.
- **OEMs and vendors:** No OEMs, vendors, or specific products are named in the notice.
- **Products, quantities, and part numbers:** No product line items, quantities, or part numbers are specified.
- **Notable requirements:** The system must be cloud-hosted and support campus-wide service delivery, asset management, and helpdesk operations.

### Description

Columbus State University seeks proposals for a cloud-hosted Enterprise IT Service Management and Helpdesk System. The system is intended to unify service delivery, asset management, and support operations campus-wide. The RFP is intended to establish a contract with a qualified supplier, and qualified suppliers are invited to submit responses.

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