City of Sebastian MyVendorLink #270009811

City of Ocala Citywide 811 Ticket Management Software System

The City of Ocala is seeking a citywide system to manage underground utility locate requests made through the 811 Call Before You Dig process. - Government buyer: City of Ocala, Purchasing Department, Ocala, Marion County, Florida. - Requested solution: An 811 Ticket Management Software System to manage, track, document, and report locate requests for City-owned or operated underground utilities. No specific OEM, software product, part number, or quantity is identified. - Utilities in scope: Water distribution, sanitary sewer, stormwater, electric, fiber and telecommunications, traffic signals, street lighting, and other underground facilities owned or maintained by the City. - Services requested: Provide, implement, and support the system for citywide locate management. The system is intended to improve efficiency, compliance, response times, locate accuracy, and data transparency. - OEMs: No software manufacturer or OEM is named. The following firms are identified as planholders, not as selected providers or specified OEMs: AdeptView LLC; allied; American Business Solutions inc; ARISMA GROUP LLC; ASIMER TECH LLC; Ask IT Consulting Inc.; DEVCARE SOLUTIONS; DF Interactive LLC; EITACIES Inc.; Enterprise Pals, Inc.; EPIC Engineering & Consulting Group, LLC; GOVGUIDE INC; INQUISIENT INC; Intelli ERP Software LLC; James Watson; Mountaintop TechnologyComm llc; Pillar Software Developers, LLC; Projecteer, LLC.; Serviceaide Inc.; Softthink Solutions Inc; SOLARIS INTELLIGENCE LLC; Sweent LLC; Team Dynamix; Technuf, LLC; Toshiba Business Solutions USA Inc; and V-Soft Consulting Group, Inc. - Notable requirements: The requested platform must support locate-request management and reporting across the City’s varied underground utility assets. No insurance or bonding requirements are identified in the provided information.

Description

The City of Ocala is seeking qualified vendors to provide, implement, and support a comprehensive 811 Ticket Management Software System for Call Before You Dig locate management services. The system will manage, track, document, and report on locate requests for City-owned or operated underground utilities, including water, sewer, stormwater, electric, fiber and telecommunications, traffic signals, and street lighting. The stated goals are to improve operational efficiency, regulatory compliance, response times, locate accuracy, and data transparency. The project estimate is not provided.

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