Norfolk Opengov #11258-R-2027

As-needed maintenance and repair for Stihl and Hustler Super Z lawn care equipment

The City of Norfolk is seeking on-call maintenance and repair for its lawn care equipment inventory. - Government buyer: City of Norfolk Utilities Department; Office of the Purchasing Agent. - OEMs and equipment brands: Stihl small engines and Hustler Super Z mowers. No repair contractor or reseller is named. - Requested service: As-needed inspection, preventive maintenance, and repairs for lawn care equipment. The bid schedule requests a fully loaded hourly rate for 100 hours; the equipment inventory is referenced in an attachment that was not provided here. - Contractor qualifications and location: Must be an authorized dealer for the equipment manufacturers, have factory-trained and manufacturer-certified technicians who receive annual manufacturer training, and be located within 10 miles of 6040 Waterworks Road in Norfolk, Virginia. - Work requirements: Contractor provides tools and equipment, documents work, schedules manufacturer-interval maintenance, and provides repair estimates within 24 business hours of equipment drop-off. City approval is required before repairs begin; cost increases exceeding 20% require written approval. - Warranty and logistics: Free pickup and delivery for equipment under warranty; labor must be warranted for 30 days, and supplied parts carry the manufacturer’s standard warranty. - Term and pricing: Five-year agreement. Pricing is generally firm, with annual adjustments subject to a cap of the lesser of half the CPI-U change or 3%.

Description

The City of Norfolk is seeking a vendor to provide as-needed lawn care equipment maintenance and repair services. Work includes servicing the City's equipment inventory and requires experience with Stihl small engines and Super Z Hustler mowers. The contractor must be an authorized equipment-manufacturer dealer, employ factory-trained and certified technicians, and be located within 10 miles of 6040 Waterworks Rd, Norfolk, VA 23502. The bid schedule requests a fully loaded hourly rate for 100 units.

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