# Norfolk Opengov #11258-R-2027

As-needed maintenance and repair for Stihl and Hustler Super Z lawn care equipment

**Posted:** October 05, 2026
**Respond By:** October 13, 2026
**Identifier:** 11258-R-2027
**NAICS:** 811411

The City of Norfolk is seeking on-call maintenance and repair for its lawn care equipment inventory.
- **Government buyer:** City of Norfolk Utilities Department; Office of the Purchasing Agent.
- **OEMs and equipment brands:** **Stihl** small engines and **Hustler Super Z** mowers. No repair contractor or reseller is named.
- **Requested service:** As-needed inspection, preventive maintenance, and repairs for lawn care equipment. The bid schedule requests a fully loaded hourly rate for **100 hours**; the equipment inventory is referenced in an attachment that was not provided here.
- **Contractor qualifications and location:** Must be an authorized dealer for the equipment manufacturers, have factory-trained and manufacturer-certified technicians who receive annual manufacturer training, and be located within 10 miles of 6040 Waterworks Road in Norfolk, Virginia.
- **Work requirements:** Contractor provides tools and equipment, documents work, schedules manufacturer-interval maintenance, and provides repair estimates within 24 business hours of equipment drop-off. City approval is required before repairs begin; cost increases exceeding 20% require written approval.
- **Warranty and logistics:** Free pickup and delivery for equipment under warranty; labor must be warranted for 30 days, and supplied parts carry the manufacturer’s standard warranty.
- **Term and pricing:** Five-year agreement. Pricing is generally firm, with annual adjustments subject to a cap of the lesser of half the CPI-U change or 3%.

### Description

The City of Norfolk is seeking a vendor to provide as-needed lawn care equipment maintenance and repair services. Work includes servicing the City's equipment inventory and requires experience with Stihl small engines and Super Z Hustler mowers. The contractor must be an authorized equipment-manufacturer dealer, employ factory-trained and certified technicians, and be located within 10 miles of 6040 Waterworks Rd, Norfolk, VA 23502. The bid schedule requests a fully loaded hourly rate for 100 units.

[View original listing](https://procurement.opengov.com/portal/norfolk/projects/313000)