Quebec SEAO #703101529

CNESST remote customer-experience user-testing services

CNESST is seeking remote, on-demand customer-experience user-testing services for its clientele. - Government buyer: Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST), Québec. - Services requested: Professional services to conduct user testing with CNESST’s clientele, focused on customer experience. - Work is to be performed remotely and on demand. - OEMs and vendors: No OEMs, service vendors, or product brands are named in the opportunity. - Value and duration: Estimated value is CAD 480,000, with an estimated 36-month period of performance. - Line items: No product line items or quantities are specified; one service category is identified.

Description

CNESST is seeking a specialized service provider to conduct user testing with its clientele, with a focus on customer experience. The work will be performed remotely. The contract is for professional services with on-demand execution, for an estimated duration of 36 months, approximately January 1, 2027 to December 31, 2029. The estimated contract amount is CAD 480,000.

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