# Quebec SEAO #703101529

CNESST remote customer-experience user-testing services

**Posted:** October 05, 2026
**Respond By:** November 02, 2026
**Identifier:** 703101529
**NAICS:** 541910

CNESST is seeking remote, on-demand customer-experience user-testing services for its clientele.
- **Government buyer:** Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST), Québec.
- **Services requested:** Professional services to conduct user testing with CNESST’s clientele, focused on customer experience.
  - Work is to be performed remotely and on demand.
- **OEMs and vendors:** No OEMs, service vendors, or product brands are named in the opportunity.
- **Value and duration:** Estimated value is CAD 480,000, with an estimated 36-month period of performance.
- **Line items:** No product line items or quantities are specified; one service category is identified.

### Description

CNESST is seeking a specialized service provider to conduct user testing with its clientele, with a focus on customer experience. The work will be performed remotely. The contract is for professional services with on-demand execution, for an estimated duration of 36 months, approximately January 1, 2027 to December 31, 2029. The estimated contract amount is CAD 480,000.

[View original listing](https://seao.gouv.qc.ca/avis-resultat-recherche/consulter?ItemId=e3120d06-aebc-4b52-9e26-2e08c1ac8b7d)