North Carolina eVP #55-100226

Appalachian State University campus-store POS, eCommerce, and ERP solutions

Appalachian State University is seeking a replacement campus-store retail platform, with proposals supporting either a POS/eCommerce solution alongside its existing ERP or an integrated POS, eCommerce, and ERP replacement. - Government buyer: Appalachian State University, State of North Carolina; Purchasing office. - Requested solutions: - Part 1: Integrated POS, eCommerce, and ERP/back-office solution replacing NetSuite ERP, NSPOS, and SuiteCommerce Advanced. - Part 2: POS and eCommerce solution integrated with the University's existing NetSuite ERP. - Named systems and integration references: NetSuite, NSPOS, SuiteCommerce Advanced, VitalSource, and Banner. No bidding vendor or OEM is identified by name; no specific models, part numbers, or quantities are stated. - Key requirements: Support multi-location and offline retail; course-material sales and rentals, including true $0 rental transactions; digital course materials and rental eligibility; promotions, gift cards, split tender, and campus payments; Banner and, where applicable, NetSuite integration; near-real-time online and in-store inventory synchronization; accessible eCommerce, shipping and pickup, inventory and demand planning, reporting, security, and ongoing support. - Implementation scope: Configuration, data migration, integration development, any proposed hardware provisioning, training, testing, and go-live support. For Part 1, migration includes item, customer, inventory, historical transaction, and financial data; the solution must support Banner Finance accounts-payable and general-ledger posting. - Term: Three-year initial term, with up to two additional one-year renewals. Implementation must begin within 30 business days of the effective date.

Description

Appalachian State University is seeking a point of sale system and ERP bolt-on functionality for its Campus Store. This is an RFP, and electronic responses only will be accepted. Vendors must be registered with North Carolina’s Electronic Vendor Portal to submit a response. No mandatory conference or site visit is listed.

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