Lone Star College System Ionwave #RFP 26-09-07

Behavioral intervention and case-management software for Lone Star College System

Lone Star College System is seeking a system-wide behavioral intervention and case-management software solution for its campuses. - Buyer: Lone Star College System (LSCS), Procurement Department. - Requested solution: A centralized platform for Title IX and Clery Act incidents, Behavioral Intervention Team cases, grade appeals, referrals, safety records, and disciplinary records. No specific software brand, OEM, or solution vendor is named. - Key capabilities: Configurable intake and reporting, automated workflows and routing, role-based access, case documentation and audit trails, cross-campus visibility with confidentiality safeguards, dashboards, notifications, and compliance support. - Implementation and support: Vendors should include requirements and process analysis, infrastructure assessment, migration planning, integration and security documentation, project management, testing, training, knowledge transfer, and 30 days of post-implementation support. - Pricing: Annual support and maintenance, implementation, training, hosting, and other costs are requested. Proposals should also provide unit pricing and a catalog or shelf discount for additional system-wide purchases; prices should include delivery charges. - Period: Pricing is requested for up to three years, with two optional one-year renewals by mutual agreement. Pricing packages list Years 1–5; no specific start or end date is provided. - Named organization: Ion Wave Technologies (IWT) appears only in an attached supplier tutorial about the bidding platform; it is not identified as an OEM or provider of the requested software. - Notable scope: The solution is intended for system-wide use and must support sensitive case information while enabling appropriate cross-campus access and compliance reporting.

Description

Lone Star College System seeks proposals for a Behavioral Intervention Software Solution. The solicitation requests unit prices for use throughout the System and shelf or catalog discounts for additional system-wide purchases; a current catalog or price sheet must be provided upon request. The System may award to multiple bidders and may award all or some items. Prices and discounts are to remain effective for up to three years, with two additional one-year renewal options by mutual agreement.

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