SAM #W9128Z-26-R-DeCA-EPC

Army seeks SaaS Solution for Enterprise Grocery Product Content Management for Defense Commissary Agency

This opportunity is a call for solutions to modernize the Defense Commissary Agency's (DeCA) grocery product content management across its 235 global commissaries. - The Army Contracting Command – Aberdeen Proving Ground (ACC-APG) is seeking a comprehensive Software-as-a-Service (SaaS) platform. - The solution must integrate Digital Asset Management (DAM) and Product Information Management (PIM) for grocery product content, including images, specifications, and metadata. - Four main service areas are required: - Product content acquisition, photography, and creation services (including multi-angle photography and content for non-standard items) - Centralized DAM/PIM platform with role-based security and collaboration - eCommerce content enablement, multi-channel syndication, and merchandising support (including automated publishing and planogram-ready assets) - Supplier collaboration portal and automated integration services (real-time data sync with SAP/ARTS, POS, and retail networks) - Key requirements include: - CMMC Level 2 cybersecurity compliance - Integration with SAP and other enterprise systems - Initial Operational Capability (IOC) within 30 days of award - 99.5% system uptime and quarterly training refreshers - No specific OEMs, vendors, or part numbers are named; this is a request for solution briefs from qualified providers. - The solution must support digital commerce, in-store merchandising, marketing, and global store operations.

Description

This Call for Solutions is issued under the Army Open Solicitation W9128Z-25-S-A002. Army Contracting Command – Aberdeen Proving Ground (ACC-APG) in support of the Defense Commissary Agency is seeking for solutions for Enterprise Grocery Product Content Creation, Management, and Syndication SaaS Solution

The Defense Commissary Agency (DeCA) is a component of the Department of War (DoW) that provides enterprise-wide mission support to all United States (U.S.) uniformed services, including the Army, Marine Corps, Navy, Air Force, Space Force, and Coast Guard, in both continental United States (CONUS) and outside of the continental United States (OCONUS) locations. DeCA’s mission is to deliver a vital benefit of the military compensation package that improves quality of life and readiness by providing grocery items at significant savings to military personnel and their families. DeCA operates a global system of 235 commissaries across 45 states, 13 countries, and two U.S. territories, with approximately 3,000 checkout lanes. To support modern, multi-channel retail operations, DeCA requires a robust, centralized enterprise capability to acquire, create, validate, manage, and syndicate product images, digital assets, specifications, dimensions, metadata, and related content. This system is essential for driving digital commerce, in-store merchandising, automated planogramming, marketing, and global store operations.

DeCA manages a highly diverse, worldwide grocery portfolio. Accurate, consistent, and timely product content is critical across multiple downstream business functions, including eCommerce platforms, digital marketing, category management, shelf planning, and physical store operations. 

DeCA is seeking an integrated Software-as-a-Service (SaaS) solution combining centralized Digital Asset Management (DAM) and Product Information Management (PIM) capabilities with content creation services, supplier collaboration tools, and automated system integration.

The Call for Solutions document, submission requirements can be found in the Attachments section below.

The deadline to submit questions for Phase I is 01 October 2026 at 12:00 PM EDT

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