South Carolina Sfaa Sfaa #5400030169

Managed IT Disaster Recovery Planning Software Solution Solicitation for South Carolina DTO

The South Carolina Department of Administration, Office of Technology & Information Services (DTO), is seeking a managed IT Disaster Recovery Planning Software Solution to support statewide disaster recovery planning. - Government Buyer: - State of South Carolina, Department of Administration, Office of Technology & Information Services - Products & Services Requested: - Managed IT Disaster Recovery Planning Software Solution (cloud-hosted SaaS platform) - Must support over 100 disaster recovery plans - Features required: - Plan creation, management, testing, and reporting - Configurable templates and version control - Centralized, searchable repository - Multi-tenant data isolation - Custom reporting and document management - Robust audit and reporting capabilities - Browser-based access and compatibility with common file formats - 24/7 technical support with defined SLAs and escalation procedures - Implementation, maintenance, training, data migration, and transition support - Services: - Implementation services for software deployment and configuration - End-user and administrator training (including reusable materials and recordings) - Data migration and transition support - OEMs & Vendors: - No specific OEMs or vendors are named; opportunity is open to all qualified providers - Unique/Notable Requirements: - Security compliance with standards such as PCI, HIPAA/PHI, CJIS, and IRS Pub 1075 - All State data and backups must be stored within the United States - Must support multi-tenant data separation for different agencies - Vendors must submit detailed functionality and experience matrices, plus a price proposal - Contract Details: - Initial three-year term with two one-year renewal options (maximum five years) - Annual SaaS licensing and support - Includes one-time implementation and training services

Description

This solicitation is for IT Disaster Recovery Planning Software to be used by the South Carolina Department of Administration - Office of Technology & Information Services (DTO). The software must support disaster recovery plan creation, management, testing, and reporting, including features such as configurable templates, version control, searchable repositories, role-based training, and 24/7 technical support. The solution should also ensure data protection, multi-tenant data separation, and compliance with various security standards. The submission deadline for proposals is November 4, 2026, at 11:00 AM, with an award expected to be posted on December 14, 2026.

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