# South Carolina Sfaa Sfaa #5400030169

Managed IT Disaster Recovery Planning Software Solution Solicitation for South Carolina DTO

**Posted:** September 24, 2026
**Respond By:** November 04, 2026
**Identifier:** 5400030169
**NAICS:** 541512, 541513

The South Carolina Department of Administration, Office of Technology & Information Services (DTO), is seeking a managed IT Disaster Recovery Planning Software Solution to support statewide disaster recovery planning.
- Government Buyer:
  - State of South Carolina, Department of Administration, Office of Technology & Information Services
- Products & Services Requested:
  - Managed IT Disaster Recovery Planning Software Solution (cloud-hosted SaaS platform)
    - Must support over 100 disaster recovery plans
    - Features required:
      - Plan creation, management, testing, and reporting
      - Configurable templates and version control
      - Centralized, searchable repository
      - Multi-tenant data isolation
      - Custom reporting and document management
      - Robust audit and reporting capabilities
      - Browser-based access and compatibility with common file formats
      - 24/7 technical support with defined SLAs and escalation procedures
      - Implementation, maintenance, training, data migration, and transition support
  - Services:
    - Implementation services for software deployment and configuration
    - End-user and administrator training (including reusable materials and recordings)
    - Data migration and transition support
- OEMs & Vendors:
  - No specific OEMs or vendors are named; opportunity is open to all qualified providers
- Unique/Notable Requirements:
  - Security compliance with standards such as PCI, HIPAA/PHI, CJIS, and IRS Pub 1075
  - All State data and backups must be stored within the United States
  - Must support multi-tenant data separation for different agencies
  - Vendors must submit detailed functionality and experience matrices, plus a price proposal
- Contract Details:
  - Initial three-year term with two one-year renewal options (maximum five years)
  - Annual SaaS licensing and support
  - Includes one-time implementation and training services

### Description

This solicitation is for IT Disaster Recovery Planning Software to be used by the South Carolina Department of Administration - Office of Technology & Information Services (DTO). The software must support disaster recovery plan creation, management, testing, and reporting, including features such as configurable templates, version control, searchable repositories, role-based training, and 24/7 technical support. The solution should also ensure data protection, multi-tenant data separation, and compliance with various security standards. The submission deadline for proposals is November 4, 2026, at 11:00 AM, with an award expected to be posted on December 14, 2026.

[View original listing](https://apps.sceis.sc.gov/SCSolicitationWeb/contractSearch.do?solicitnumber=5400030169)
