SAM #VA2600083698

VA Contract Extension for ServiceNow SaaS Licenses

The Department of Veterans Affairs Technology Acquisition Center is awarding a contract extension for ServiceNow Software-as-a-Service (SaaS) license entitlements to METGreen Solutions, Inc. - Government Buyer: - Department of Veterans Affairs - Office of Procurement Operations - Technology Acquisition Center - OEM Highlight: - ServiceNow - Vendors: - METGreen Solutions, Inc. - Products/Services Requested: - Unlimited SysUser license entitlements for ServiceNow, covering 10 software license types: - Software Asset Management - IT Service Management Enterprise - Strategic Portfolio Management Professional - IT Operations Management - AI Operations Enterprise - Integration Hub Enterprise - App Engine - Security Operations Enterprise - Vulnerability Response - Security Operations Professional - Security Incident Response - Application Portfolio Management - Impact Total - Package - Limited ServiceNow licenses for Government Data Center Production and Non-production Instances (up to 21 licenses) - ServiceNow Customer Service Management Professional licenses (up to 800 licenses for Loan Guarantee Program) - Notable Requirements: - Supports over 550,000 end users and 15,000 IT professionals across VA's enterprise - Mission-critical IT operations and veteran services - Sole source extension for continuity of service - Period of Performance: - Three-month base period with three additional three-month option periods, totaling up to one year

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