# SAM #VA2600083698

VA Contract Extension for ServiceNow SaaS Licenses

**Buyer:** VA Technology Acquisition Center
**Posted:** September 24, 2026
**Identifier:** VA2600083698
**NAICS:** 541519, 541512

The Department of Veterans Affairs Technology Acquisition Center is awarding a contract extension for ServiceNow Software-as-a-Service (SaaS) license entitlements to METGreen Solutions, Inc.
- Government Buyer:
  - Department of Veterans Affairs
  - Office of Procurement Operations
  - Technology Acquisition Center
- OEM Highlight:
  - ServiceNow
- Vendors:
  - METGreen Solutions, Inc.
- Products/Services Requested:
  - Unlimited SysUser license entitlements for ServiceNow, covering 10 software license types:
    - Software Asset Management
    - IT Service Management Enterprise
    - Strategic Portfolio Management Professional
    - IT Operations Management
    - AI Operations Enterprise
    - Integration Hub Enterprise
    - App Engine
    - Security Operations Enterprise - Vulnerability Response
    - Security Operations Professional - Security Incident Response
    - Application Portfolio Management
    - Impact Total - Package
  - Limited ServiceNow licenses for Government Data Center Production and Non-production Instances (up to 21 licenses)
  - ServiceNow Customer Service Management Professional licenses (up to 800 licenses for Loan Guarantee Program)
- Notable Requirements:
  - Supports over 550,000 end users and 15,000 IT professionals across VA's enterprise
  - Mission-critical IT operations and veteran services
  - Sole source extension for continuity of service
- Period of Performance:
  - Three-month base period with three additional three-month option periods, totaling up to one year

[View original listing](https://sam.gov/opp/9ae4097d2f03488a9195c37636bc530e/view)