SAM #101926A1182

Qualtrics SaaS Licensing and Support Renewal for Department of State CES

This opportunity is for the renewal of Qualtrics SaaS licensing and support for the Department of State's Centralized Evaluation System (CES). - The CES platform is FedRAMP-authorized and used for training evaluations, feedback, and analytics across the Department. - The procurement includes: - Qualtrics Enterprise Platform (ENT-PLAT, ENT-PLAT-NFATC) - FedRAMP CX & Research Suite Interactions Bundle (CX-RES) - Guided Success Package Cloud Services (GUIDED-SP) - The order is sole-source to Carahsoft under NASA SEWP V GWAC, justified as a logical follow-on and operational necessity. - The contract period of performance is August 22, 2026, to September 21, 2026. - No competing OEMs are mentioned; Qualtrics is the only OEM specified. - The procurement supports mission-critical training and analytics needs for the Department of State. - No specific contract value is provided, but the scope is enterprise-wide. - All products and services are FedRAMP-authorized, meeting federal security requirements.

Description

The Department of State requires the renewal of licensing and the provision of support services for the Centralized Evaluation System (CES), a FedRAMP-authorized SaaS platform powered by Qualtrics. The CES is an enterprise-wide system critical to the Department’s ability to conduct training evaluations, 360-degree feedback, interviews, service feedback, and digital experience analytics.

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