# SAM #101926A1182

Qualtrics SaaS Licensing and Support Renewal for Department of State CES

**Buyer:** Bureau of Administration Acquisitions Division
**Posted:** September 21, 2026
**Identifier:** 101926A1182
**NAICS:** 541519, 541512

This opportunity is for the renewal of Qualtrics SaaS licensing and support for the Department of State's Centralized Evaluation System (CES).
- The CES platform is FedRAMP-authorized and used for training evaluations, feedback, and analytics across the Department.
- The procurement includes:
  - Qualtrics Enterprise Platform (ENT-PLAT, ENT-PLAT-NFATC)
  - FedRAMP CX & Research Suite Interactions Bundle (CX-RES)
  - Guided Success Package Cloud Services (GUIDED-SP)
- The order is sole-source to Carahsoft under NASA SEWP V GWAC, justified as a logical follow-on and operational necessity.
- The contract period of performance is August 22, 2026, to September 21, 2026.
- No competing OEMs are mentioned; Qualtrics is the only OEM specified.
- The procurement supports mission-critical training and analytics needs for the Department of State.
- No specific contract value is provided, but the scope is enterprise-wide.
- All products and services are FedRAMP-authorized, meeting federal security requirements.

### Description

<p>The Department of State requires the renewal of licensing and the provision of support services for the Centralized Evaluation System (CES), a FedRAMP-authorized SaaS platform powered by Qualtrics. The CES is an enterprise-wide system critical to the Department&rsquo;s ability to conduct training evaluations, 360-degree feedback, interviews, service feedback, and digital experience analytics.</p>

[View original listing](https://sam.gov/opp/1e3dbfcc14e54e409e975dc2148a02a8/view)