North Carolina eVP #55-091826

Appalachian State University Solicits Multi-Channel Communications Management System

Appalachian State University is seeking proposals for a multi-channel Communications Management System to enhance communications with approximately 25,000 internal and 225,000 external contacts. - Government Buyer: - Appalachian State University (State of North Carolina) - Purchasing Specialist: Lori Brown - Products/Services Requested: - Communications Management System (no specific OEMs, part numbers, or brands specified) - Key features required: - Supports email and SMS communications (digital signage preferred) - Role-based access and unlimited users/sub-accounts - Integration with Banner (student information system) - Branded email templates and message segmentation - Accessibility compliance (WCAG 2.1 Level AA) - Scheduling, robust analytics, and reporting dashboard - Customer service and support - Quantities: - System must support communications with approx. 25,000 internal and 225,000 external contacts - Unique/Notable Requirements: - Unlimited users and sub-accounts - Integration with Banner - Accessibility compliance - Preference for digital signage capability - Proposals must be submitted electronically and vendors must be registered with the State of North Carolina's Electronic Vendor Portal (eVP) - No specific OEMs or vendors are named in the solicitation.

Description

Appalachian State University is soliciting proposals for a Communications Management System. The procurement involves furnishing and delivering the system as specified in the Request for Proposal. Vendors must be registered with the State of North Carolina's Electronic Vendor Portal to respond. The proposal opening date is October 23, 2026, at 2 PM ET.

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