# North Carolina eVP #55-091826

Appalachian State University Communications Management System Solicitation

**Posted:** September 18, 2026
**Respond By:** October 23, 2026
**Identifier:** 55-091826
**NAICS:** 541511, 541512

Appalachian State University is seeking proposals for a multi-channel Communications Management System to enhance communications with both internal and external contacts.
- Government Buyer:
  - Appalachian State University, North Carolina
  - Managed by the university's Purchasing Specialist
- OEMs and Vendors:
  - No specific OEMs or brands are named in the solicitation
- Products/Services Requested:
  - Communications Management System
    - Must support email and SMS channels
    - Digital signage capability is preferred
    - Designed for approximately 25,000 internal and 225,000 external contacts
    - Features required:
      - Role-based access
      - Unlimited users and sub-accounts
      - Integration with Banner (student information system)
      - Branded email templates
      - Message segmentation
      - Accessibility compliance (WCAG 2.1 Level AA)
      - Scheduling and robust analytics/reporting dashboard
      - Customer service and support
- Unique/Notable Requirements:
  - Unlimited user and sub-account support
  - Integration with Banner
  - Accessibility compliance
  - Preference for digital signage capability
  - Proposals must be submitted electronically and vendors must be registered with the State of North Carolina's Electronic Vendor Portal (eVP)
  - Contract term is three years with three optional one-year renewals

### Description

This solicitation is for a Communications Management System for Appalachian State University. The procurement is managed by Appalachian State University and requires vendors to be registered with the North Carolina Electronic Vendor Portal to respond. The solicitation includes a PDF document with detailed information and the response deadline is October 23, 2026, at 2:00 PM ET. The commodity code associated with this solicitation is for business administration services.

[View original listing](https://evp.nc.gov/solicitations//details/?id=3fe6fbd8-a1b3-f111-aaac-001dd80d92a5)