SAM #FY27_OMSupportServices

Market Research for Operations & Maintenance Support of UFMS and Financial Systems at Indian Health Service

The Indian Health Service (IHS), under the Department of Health and Human Services, is seeking market research responses for comprehensive operations and maintenance support services for its Unified Financial Management System (UFMS) and related financial systems. - Government Buyer: - Department of Health and Human Services - Indian Health Service - Office of Finance and Accounting (OFA), Division of Acquisition Policy (DAP) - OEMs and Vendors: - No specific OEMs or vendors are named; systems referenced include Oracle Hyperion, FBIS, and Qlik - Products/Services Requested: - Operations and maintenance support for UFMS modules (Budget Execution, iProcurement, Purchasing, Accounts Payable, Accounts Receivable, Project Accounting, Fixed Assets, General Ledger) - Technical, functional, and business operations support - User training, knowledge transfer, and workforce development - System integration and interface monitoring - Audit readiness and internal controls support - Special projects and enterprise initiatives (e.g., G-Invoicing, eInvoicing) - Unique/Notable Requirements: - Support for federal financial management modernization and compliance initiatives - Comprehensive help desk and user support - Phase-in and phase-out plans for smooth operational transitions - Key personnel roles required: Project Manager, Senior SME, Reporting Developer, Technical Developer - Support for audit activities including OMB Circular A-123, GAO, OIG reviews - No part numbers or purchase quantities specified - The contract includes a base period of 12 months with four 12-month option periods, plus a transition-in period up to 30 days post-award.

Description

This Source Sought Notice (SSN) is for market research and planning purposes only and shall not be construed as a solicitation or an obligation or commitment to issue a solicitation by the Indian Health Service (IHS). This SSN is seeking information from the specific types of entities as specified in the attached titled, Sources Sought_O&M Support Services FY27. 

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