# SAM #FY27_OMSupportServices

Market Research for Operations & Maintenance Support of IHS Financial Systems (UFMS, Oracle Hyperion, FBIS, Qlik)

**Buyer:** IHS Division of Acquisition Policy
**Posted:** September 18, 2026
**Respond By:** September 25, 2026
**Identifier:** FY27_OMSupportServices
**NAICS:** 541512, 518210, 541513

This opportunity is a market research notice from the Indian Health Service (IHS), part of the Department of Health and Human Services, seeking information for comprehensive operations and maintenance (O&M) support services for its Unified Financial Management System (UFMS) and related financial systems.
- **Government Buyer:**
  - Department of Health and Human Services
  - Indian Health Service
  - Office of Finance and Accounting (OFA), Division of Acquisition Policy (DAP)
- **OEMs and Vendors:**
  - No specific OEMs or vendors are named in the notice or attachments
  - Key technologies referenced include Oracle Hyperion, FBIS, and Qlik
- **Products/Services Requested:**
  - Operations and maintenance support for UFMS and related financial systems
    - Functional, technical, and business operations support for modules such as Budget Execution, iProcurement, Purchasing, Accounts Payable, Accounts Receivable, Project Accounting, Fixed Assets, and General Ledger
    - System configuration, troubleshooting, reporting, reconciliations, help desk, user training, change management, system integrity monitoring, period-end processing, and audit readiness
    - Support for federal initiatives including G-Invoicing and eInvoicing
  - Knowledge transfer and workforce training services
  - System integration and interface monitoring
  - Audit readiness and internal controls support
  - Special projects and enterprise initiatives support (e.g., financial management modernization, new system implementations)
- **Unique or Notable Requirements:**
  - Comprehensive support for both technical and functional aspects of financial systems
  - Emphasis on knowledge transfer to enable IHS personnel to independently manage systems
  - Support for government-wide financial management initiatives and compliance activities
  - Key personnel roles include Project Manager, Senior SME, Reporting Developer, and Technical Developer
  - Requirement for phase-in and phase-out transition plans

### Description

<p>This Source Sought Notice (SSN) is for market research and planning purposes only and shall not be construed as a solicitation or an obligation or commitment to issue a solicitation by the Indian Health Service (IHS). This SSN is seeking information from the specific types of entities as specified in the attached titled, Sources Sought_O&amp;M Support Services FY27.&nbsp;</p>

[View original listing](https://sam.gov/opp/f5a9aaa3a542472da68be950c2ad3519/view)