Massport #1111

Massport seeks SIP-based Emergency Alert and Crash Phone System Replacement for Three Airports

Massachusetts Port Authority (Massport) is seeking proposals for a comprehensive replacement of the Emergency Alert Notification System (EANS) and Crash Phone System at Boston Logan International Airport, L.G. Hanscom Field, and Worcester Regional Airport. - Government Buyer: - Massachusetts Port Authority (Massport) - Goods & Services division - Scope of Work: - Replacement of legacy crash phone systems with a modern, SIP-based emergency alert platform - Integration with telephony, radio (including Motorola environment), PBX, and PA systems - Centralized administration and alert initiation across all three airports - High availability (99.999%), virtualized servers, PoE Layer-3 network infrastructure - Robust recording, logging, and forensic review capabilities - Compliance with Massport cybersecurity requirements - Interoperability with existing communications systems - Products Requested: - SIP-compliant phones, strobes, speakers, and alerting endpoints - 142 endpoints at Boston Logan International Airport - 26 endpoints at L.G. Hanscom Field - 26 endpoints at Worcester Regional Airport - Virtualized servers and network infrastructure - Services Requested: - Project management, business process assessment, system design, installation, testing, training, software licensing, post-implementation support, and optional enhancements - Data conversion, interface/integration evaluation, reporting/analytics, Oracle data reporting solution, change management - Warranty, support, and maintenance (minimum one-year, with options for annual maintenance) - Unique Requirements: - Open, industry-standard SIP architecture using off-the-shelf components - Parallel operation of new and legacy systems for 30–90 days before cutover - Minority-owned, woman-owned, and small businesses encouraged to participate - No specific OEMs or vendors named; solution must be non-proprietary and standards-based

Description

This solicitation is for the replacement of the Emergency Alert Notification System (EANS) and Crash Phone System at three Massachusetts airports: Boston Logan International Airport, L.G. Hanscom Field, and Worcester Regional Airport. The project involves crash phone systems, telephony integration, and SIP-based communications infrastructure. The system must support emergency alert initiation, multi-channel communication, and be a single platform across all three airports. The agreement term is three years with two one-year renewal options.

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