# Massport #1111

Massport seeks SIP-based Emergency Alert and Crash Phone System Replacement for Three Airports

**Posted:** September 14, 2026
**Respond By:** October 15, 2026
**Identifier:** 1111
**NAICS:** 541512, 541330, 541513

Massachusetts Port Authority (Massport) is seeking proposals for a comprehensive replacement of the Emergency Alert Notification System (EANS) and Crash Phone System at Boston Logan International Airport, L.G. Hanscom Field, and Worcester Regional Airport.
- Government Buyer:
  - Massachusetts Port Authority (Massport)
  - Goods & Services division
- Scope of Work:
  - Replacement of legacy crash phone and alert systems with a modern, SIP-based communications platform
  - Integration with telephony, radio, PBX, and PA systems
  - Centralized administration and multi-channel emergency alert initiation
  - High availability (99.999%), virtualized servers, PoE Layer-3 network infrastructure
  - Robust recording, logging, and forensic review capabilities
  - Interoperability with Massport's Motorola radio environment and existing communications systems
  - Compliance with Massport's cybersecurity requirements
- Products Requested:
  - SIP-compliant phones, strobes, speakers, and alerting endpoints
    - 142 endpoints at Boston Logan International Airport
    - 26 endpoints at L.G. Hanscom Field
    - 26 endpoints at Worcester Regional Airport
  - Virtualized servers and network infrastructure
- Services Requested:
  - Project management, business process assessment, system design, installation, testing, training, software licensing, post-implementation support, and optional enhancements
  - Data conversion, interface/integration evaluation, reporting/analytics, Oracle data reporting solution, change management
  - Warranty, support, and maintenance (minimum one-year, 24/7 on-call support)
- Unique Requirements:
  - Open, industry-standard SIP architecture with off-the-shelf components
  - Parallel operation of new and legacy systems for 30-90 days before cutover
  - Minority-owned, woman-owned, and small businesses encouraged to participate
  - No specific OEMs or vendors named; solution must be non-proprietary and standards-based

### Description

This solicitation is for the replacement of the Emergency Alert Notification System (EANS) and Crash Phone System at three Massachusetts airports: Boston Logan International Airport, L.G. Hanscom Field, and Worcester Regional Airport. The project involves crash phone systems, telephony integration, and SIP-based communications infrastructure. The system must support emergency alert initiation, multi-channel communication, and be a single platform across all three airports. The contract term is three years with two one-year renewal options.

[View original listing](https://www.massport.com/business/bids-and-opportunities)