Opportunity

SAM #36C24126Q0372

VA VISN 1 Enterprise Autonomous Mobile Robot Delivery System BPA

Buyer

Department of Veterans Affairs

Posted

March 30, 2026

Respond By

May 21, 2026

Identifier

36C24126Q0372

NAICS

541330, 339113, 541512, 423450

The Department of Veterans Affairs (VA) VISN 1 New England Healthcare System is seeking a vendor to provide an enterprise-wide Autonomous Mobile Robot (AMR) Delivery System under a five-year Blanket Purchase Agreement (BPA) for all VISN 1 medical centers. - Government Buyer: - Department of Veterans Affairs, VISN 1 New England Healthcare System - Network Contracting Office 1 (NCO 1), Augusta, ME - Scope of Procurement: - Supply, installation, configuration, and commissioning of 21 new Autonomous Mobile Robots (AMRs) and all required system equipment (navigation, mapping, sensors, communication devices, docking stations, and accessories) - Turnkey project management, including site surveys, mapping, infrastructure layout, and integration with facility doors/elevators - Comprehensive training for clinical, technical, and biomed staff, with training materials and manuals - Full documentation and OEM operator/service manuals - Trade-in or disposal of 18 existing Aethon TUG robots - Warranty, preventive and unscheduled maintenance, 24/7 remote monitoring, technical support, and software updates - Data integration, reporting, and compliance with VA cybersecurity, privacy, and HIPAA requirements - Software licenses for AMR operation, fleet management, and mapping/configuration tools - Products/Services Requested: - 21 AMRs with advanced navigation (lidar, GPS, sensors), obstacle detection, 10-hour battery life, and wireless docking - Accessories, radios, PoE/IT support hardware - Installation, configuration, commissioning, and project management - Training for all required staff - Warranty, preventive and unscheduled maintenance, and technical support - Data integration, reporting, and cybersecurity compliance - Software licenses (AMR operating software, fleet management, mapping/configuration tools) - Trade-in/disposal of Aethon TUG robots - Unique/Notable Requirements: - 99.5% fleet uptime, 1-hour phone response, and 4-hour onsite response for support - Compliance with VA Directive 6500, privacy, and data security standards - Real-time monitoring, analytics, and chain-of-custody logging - All new equipment must be delivered in OEM packaging - Vendor must provide both hard and soft copies of all manuals - OEMs and Vendors Mentioned: - Aethon (existing TUG robots to be replaced/disposed) - No specific OEMs for new AMRs are named in the solicitation - Coverage/Locations: - All VISN 1 Medical Centers, including Boston (Jamaica Plain, West Roxbury, Brockton), Providence, White River Junction, Manchester, Bedford, VA Maine, Central Western Massachusetts, and VA Connecticut (West Haven) - Estimated Contract Value: - Based on scope and comparable procurements, estimated between $5,000,000 and $12,000,000 over five years

Description

VISN 1 has a requirement to establish an enterprise-wide, 5 year Blanket Purchase Agreement (BPA) for Autonomous Mobile Robots (AMRs) to support automated delivery operations across all VISN 1 VA medical centers. The BPA will provide AMR equipment, system infrastructure, installation, training, and full maintenance services to enable autonomous delivery of medications, laboratory specimens, supplies, and related materials throughout VA facilities. Please refer to the attached solicitation documents for complete details and requirements.

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