SAM #36C24126Q0372

VA VISN 1 Enterprise Autonomous Mobile Robot Delivery System BPA

This opportunity is a large-scale procurement by the Department of Veterans Affairs, VISN 1 New England Healthcare System, for an enterprise-wide Autonomous Mobile Robot (AMR) Delivery System across all VISN 1 medical centers. - Government Buyer: - Department of Veterans Affairs (VA), VISN 1 New England Healthcare System - Network Contracting Office 1 (NCO 1), Augusta, ME - Products and Services Requested: - 21 Autonomous Mobile Robots (AMRs) with advanced navigation, mapping, obstacle detection, and docking/charging capabilities - Accessories, radios, communication devices, PoE/IT support hardware - Installation, configuration, commissioning, and project management - Comprehensive training for clinical, technical, and biomed staff - Warranty, preventive and unscheduled maintenance, 24/7 remote monitoring, and technical support - Data integration, reporting, and cybersecurity compliance (FedRAMP, FIPS, VA Directive 6500, HIPAA) - Software licenses for AMR operation, fleet management, and mapping/configuration tools - Trade-in or disposal of 18 existing Aethon TUG robots - Elevator and automatic door integration, support for uneven floors, and chain-of-custody auditing - Unique or Notable Requirements: - Turnkey, phased deployment across 10+ VA medical centers in New England - Vendor must provide both hardware and all related services (installation, training, support, maintenance) - Strict response times: 1-hour phone, 4-hour remote, 24-hour onsite support - Compliance with VA security, privacy, and data protection standards - Option for purchase or lease, with annual software licensing renewals - No food or supply transport; robots are for pharmacy and laboratory delivery only - OEMs and Vendors Mentioned: - Existing Aethon TUG robots are being replaced/disposed; no specific OEMs for new AMRs are named in the solicitation - Quantities and Part Numbers: - 21 AMRs, 18 TUG robots for disposal, annual FIPS/WIFI card charges per robot, and multiple software/service line items; no specific part numbers provided

Description

The purpose of this amendment is to provide responses to inquiries submitted by prospective offerors. The deadline for receipt of offers remains unchanged at June 4, 2026, at 1:00 PM EST.

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